Frequently Asked Questions
Looking for some inspiration for your next painting project? We’ve got tons of examples of our painting projects in our portfolio galleries so you can see the quality and consistency of our painting – big or small, we paint it all! We’ve added the frequently asked questions section to make it easier for you.
These are the most common questions we hear from our Procoat Painting customers. If you have a question not covered here, REACH OUT to us and we’ll be happy to answer you right away. Your question is important to you, and it’s important to us!
We make our customers happy. We’ve been doing it for over 25 years, and it shows!
Your question isn’t listed here? Reach out to us thru our Contact Form ~ No matter what you’re looking to paint, we’ve got you covered. Get in touch and get a FREE NO OBLIGATION Estimate for YOUR painting project!
100% emphatically, absolutely, Yes! Procoat Painting; is a drug free work place. We have picked what we feel are the very best personnel to join our professional Painting team. All our employees and installers participate in ongoing technical training to ensure that the most advanced Painting techniques are being and current Painting standards are being followed.
Procoat Painting creates a positive working environment through steady work and good pay. All this contributes to happy and healthy motivated workers that are there to serve you.
Yes, we have built great relationships with our clients and many are very willing to share their positive Painting experience with you. Just ask us and we will give you a list of recent clients willing to share their experience.
Yes, the first step to getting a nice clean surface to Paint is to pressure wash. The price of power washing all surfaces to be painted is included in the price of your Paint job.
Yes we offer a pro package 15yr warranty on exterior projects complimented by a 6yr. labor guaranty. We have full General liability insurance as well as workmens compensation. Our employees all receive a background check and are screened for drugs prior to employment.
They receive specialized safety training once employed. Insurance certificates are made available at time of estimate or at any time during your project. You can also go to the California State License Board website for more info.
We certainly do, please see our San Diego commercial Painting section of our website for more information. We can service any commercial or industrial business including but not limited to; office Painting, shopping centers, educational facilities, hospitals, medical facilities, retirement communities, hotels, restaurants, high rise buildings, warehouses. HOA’s, apartment complexes, places of worship and historic buildings.
Procoat Painting has a 1 million Dollar General liability insurance policy along with full workers’ compensation insurance that covers everyone from the first person to the last person working on your home. You will be provided a copy of our Certificate of Insurance. You are encouraged to call the phone number listed on that certificate to verify coverage.
Normally, Procoat Painting requires a small down payment to hold your place in the calendar. You do not pay the final amount until your project is 100% complete and you are totally satisfied unless otherwise noted in an agreed upon payment schedule. The only time Procoat Painting requires a deposit is when we are ordering special or custom items. Then we may require a deposit equal to one third of that portion of the contract.
Simple answer; 15 years. Procoat Painting was founded in 2002 in San Diego, California. The original company owner still owns and manages Procoat Painting today and has over 30 years of Painting experience. The owner’s of Procoat Painting have a comprehensive knowledge of the home improvement & remodeling industry.
That professional knowledge and passion for your home, and the Painting industry, is the common thread that drives our impressive growth in both residential and commercial sectors. Procoat Painting serves the entire San Diego County market.
This depends entirely on the job at hand and the best way to achieve the desired finish. Each method has its benefits, for example:
There are many factors to be considered when reviewing a Painting estimate. Unlike Procoat Painting, many new or inexperienced companies may not be licensed, bonded, and insured. Often, they sub out work to inexperienced, lower rate Painters that may not be trained in safety measures or on proper techniques for surface preparation. Another factor is the quality of the products that they are using. Some paints may be lower in cost but will fade out over a shorter period. It is important to consider these issues when hiring your Painting contractor.
The price you have been quoted is the price you will pay. Procoat Painting does not believe in hiding anything from you. However, nobody will be able to determine the condition of hidden elements of your home. For example, if there are any rotted or damaged framing members concealed in your walls, Procoat Painting does not simply cover up and conceal these items from you.
You will be given the opportunity to personally inspect these areas and you will be given a price for repairs before you ever incur any charges. There will never be any surprise charges that you have not been made aware of and have not authorized.
Stucco, like many surfaces, can fade – especially when it’s exposed to direct sunlight. But, making it look new again is easy. Quality Painting can revive the look of your stucco, giving your home a fresh, new appearance.
No problem. Just like any surface (for example, wood siding), stucco can be repainted to suit your color preferences. If you want to achieve a darker shade than your original stucco color, and the surface is in good shape, quality paint can probably provide the coverage you need in one coat.
Painting a lighter shade over a darker tone may require two coats. When selecting a new color, don’t forget to coordinate with other exterior colors on your home such as shingles and trim.
Our exterior Painting service includes professional preparation of the surface such as pressure washing to remove any surface contaminants such as mildew, dirt, debris etc. If there is any rotten wood it will be replaced. Small repairs in wood substrates will be filled. Stucco repairs will also be performed matching the texture of the existing substrate. This is how we guarantee a finish that looks great and will last for many years.
Our interior Painting service includes professional preparation of all surfaces to be painted. This is to include drywall repairs textured to match surrounding substrate. Sanding and cleaning surfaces such as wood to achieve best adhesion. We also are very meticulous about covering areas and surfaces NOT to be painted. This all takes place prior to the beginning of Paint application on your project.
Procoat Painting offers a Limited Lifetime Workmanship Warranty on all labor performed. Our warranty is even transferable. It truly is the very best in the business!
We meet and often exceed all manufacturer’s specifications thereby insuring that all your products that we install will be backed by the Painting manufacturer’s full warranty. Call us and ask about our pro package, we offer one of the best warranties in the industry.
Your Painting project’s success will be largely determined by choosing the right contractor. Here is some information to guide you through the process of choosing the right contractor and ensure that your Painting experience is a positive one. The following section lists important qualifications you should look for when hiring a contractor.
Look for a Painting contractor who specializes in the type of project you are interested in. They will understand important issues, such as the material specifications and the scheduling required to finish the job within your timetable and can give you a more reliable estimate than a Painting company who is not familiar with your type of project. A professional Painting contractor should also be able to tell you what products and materials they would likely use for your project. They should also offer you several options when selecting products, materials, and techniques.
Customer Service & Communication
It is very important for a Painting contractor to listen to, and understand your needs and wants. While discussing your Painting project, they should show enthusiasm for your ideas and suggest ways to make them work within your budget. A contractor should also alleviate any concerns you may have about your Painting project.
Ask the contractor for examples of how he has solved Painting challenges that are like yours. Be sure your Painting contractor maintains an open line of communication whether it be via text, phone, or email. You will have questions and concerns during your project, and you will want to have them addressed as soon as possible. Communication is a key component in a successful customer/contractor relationship.
Look for a contractor who places an emphasis on customer service. He should be friendly, professional, and attentive to your ideas. When you check a Painting contractor’s references ask questions concerning the contractor’s customer service. Previous customers can tell you if the contractor offers the customer service you deserve.
We use Sherwin Williams paints on the vast majority of our projects. Sherwin Williams has an unrivalled legacy when it comes to producing commercial and residential paints of exceptional quality. The Sherwin Williams color matching system enables us to match any color you can imagine. They also have the ability to produce any color from all of their competitors.
We also use Dunn Edwards, Benjamin Moore as well as Home Depot paints depending on certain Paint applications where these may be specified and/or requested. Our consistent dedication to research and development of new paint solutions, ensures that we bring the very latest in paint technologies to every job.
Each and every Painting project that Procoat Painting does, commercial or residential and no matter what the size, is overseen by a highly knowledgeable and professional Project Manager. Shortly after you approve the contract you will be contacted to set up an appointment with your Project Manager. This meeting is referred to as the “pre-walk”.
Your Project Manager will meet with you and go over every step of the project to confirm exactly what is going to be done. Your Project Manager will even schedule a date and time when you will meet with him to final walk your project and insure your total and complete satisfaction. This last quality control meeting with you and your Project Manager is referred to as the “final walk”.
We are a family owned business bringing you over 30 years of experience. This year we celebrate 15 years in business and are proud to be A+ members of the Better Business Bureau. We have a highly qualified team that will bring you top quality service from the first call to the final touch up. Our goal is to provide exceptional service at a fair price.
All our work comes with a written guaranty and extensive material warranties. We provide custom interior and exterior design solutions for all customers. These include a complete hands on approach to design & decoration of your Painting project regardless of the size.
- Our clients choose us time and time again because we offer:
- Quick, trouble-free quoting
- Immediate scheduling, which allows us to get started on your job sooner
- Specialized in new home Painting and repainting services
- Flawless Painting of both interior and exterior surfaces
- Confidence in the fact that we are fully licensed and insured
- Full service on commercial Painting projects